Frequently Asked Questions
Please reach us at shop@luxeboxatelier.com if you cannot find an answer to your question.
At LuxeBox Atelier, we are redefining luxury in home décor and gifting by curating exquisite pieces that blend timeless elegance with modern sophistication across statement pieces and artwork. Our mission is to bring beauty, warmth, and exclusivity into every space, ensuring that every item tells a story of artistry, quality, and refined taste.
LuxeBox Atelier offers curated collections of bespoke home decor and contemporary art works in customised, themed luxury gift boxes. We specialise in bringing together high-end, beautifully designed pieces that add elegance and sophistication to every corner of your home. Our mission is to elevate living spaces with items that offer both style and substance, by providing a unique interior design experience and making luxury accessible in everyday life.
We work with reputable shipping companies to always ensure both fair shipping fees and the secure handling of our products to your door. If you have specific questions relating to shipping please email us.
We offer a 30-day return policy for any unused and unopened items. Please see our returns section and terms and conditions page for additional information.
We are committed to offering meticulously crafted, high-quality home décor and gifts that exude sophistication and longevity. Every piece in our collection is thoughtfully selected or designed to reflect uniqueness, ensuring a touch of luxury for every customer.
All our products are ethically and sustainably sourced, mostly from within the European Union so as to limit our footprint and to have more visibility into their supply chains. We work with partners and creators with similar values and always ensure to source products locally or with the least amount of impact possible. Likewise we strive to use eco friendly packaging and have incorporated sustainable practices into all areas of our business.
Working directly with small businesses and artists, we select only the best quality and most unique items for our customers. We prioritize high quality, ethically sourced materials and environmentally conscious practices to create a lasting, positive impact, with timeless pieces for your home that you can enjoy for years to come.